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Fast growing telecommunication services with cable, satellite and Internet services creates a highly competitive market and so is customer loyalty. Service providers must keep pace with continuous technology and product innovation. With the increase in customer interactions, they must handle in parallel billing issues, technical problems, and a variety of plans, products and bundles that increase customer confusion and reduce operational efficiency. Against this backdrop, the customer experience has become service providers' main point of differentiation. Smart technology is needed on the front line in the call center and telecommunication sector.

We offer a variety of recording solutions and have various reseller tier levels to help you optimize your bottom line and provide exceptional service to your existing customers. Our call recorder software and systems are easy to integrate into your customer's current or future system. Unlike some call recorders, we have designed our call recording software to record on a variety of line types: VoIP, Digital PBX, Analog, ISDN, and T1/E1.

  • Increase Sales and Improve Customer Satisfaction
  • Monitor Calls Live and Capture PC Screen Activity
  • Grade and Score Agents With Custom Criteria and Questions
  • Run Reports and Improve Business Operations
  • Reduce Their Liability and Ensure Regulatory Compliance
  • Auto Archive Recordings for Virtually Unlimited Storage
  • Easy Retrieval of Call Recordings and Data
  • Ensured secrecy of recorded data

ASLogger Call Recording solutions help telecommunication service providers deliver a differentiating customer experience and achieve a competitive advantage by addressing these needs.

  • Quality Recording: Calls are recorded in a highly compressed format without sacrificing quality. Our typical system can record up to 148,000 hours of audio.
  • Multiple Server formats: Our system can be integrated into a rackmount, tower PC, portable PC, and a Slim VoIP server. For resellers and technically savvy consumers we also offer a kit installation option. Allowing you to install and implement our recording system into your server choice.
  • Affordable Cost: ASLogger is highly affordable for small to large companies with no hidden costs. Our client has options of permanent or yearly basis and once they purchase the system they own it. The only recurring yearly fee is our support plan that is optional and is paid yearly.
  • Training and Development: We offer unlimited support and training to help you understand and implement our systems. We believe helping you develop your customer base and ensuring our system works well into your client's environment.

Operating System:

  • Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2003, Windows 2000