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Radio and telephone communication is the constant need of transportation industries. Whether a transportation company moves people or cargo, satisfying customers and retaining their business is an important key to success. Competition for customers is becoming increasingly intense, even as operating budgets are strained by rising fuel and labor costs. With the uninterrupted coordination and planning, a solid communication network and system is important. Companies often seek cost-efficiencies in the call center; delivering them means giving customers the quality of service they expect in a way that optimizes operational efficiency.

ASLogger Call Recording offers affordable solutions that can capture radio lines, phone lines, and PC monitors. It can provide you an in-depth look into your overall customer service, customer demands, business efficiency, and communication network. The system can monitor and grade incoming and outbound calls. Verify information relayed and received to ensure proper communication. Designed to fit into all major PBX manufactures and record on a variety of line types can provide a complete solution for recording phone, PC, and radio channels. Your entire transportation communication network can be recorded and monitored.

With ASLogger Call Recording Solutions you can spread the recorders to various satellite offices and have all data networked to a centralized location. You can access your recordings on any computer on the network and easily retrieve recordings with our powerful built in search filters. Screen capture feature will help you to eradicate costly data entry errors, review agents and verify the data is entered correctly.

  • Record Phone and Radio Lines
  • Monitor Calls Live and Capture PC Screen Activity
  • On the spot add tagging, rating, and bookmarking
  • Scoring and Grading Calls.
  • Increase Sales and Improve Customer Satisfaction
  • Run Custom Reports and Improve Business Operations.
  • Reduce Your Liability and Ensure Regulatory Compliance.
  • Easy Retrieval of Call Recordings and Data
  • Auto Archive Recordings for Virtually Unlimited Storage
  • Easy Retrieval of Call Recordings and Data
  • Ensured secrecy of recorded data

Benefits of Call Recording Solution

ASLogger call recording and quality assurance solution provides transportation industry many benefits, including:
  • Training and Development: Call Recording provides data capture for every call, so every lead is accounted for and every training opportunity is available.
  • Flexible purchasing options: Our packages (yearly, permanent) eliminate budgeting concerns for a small to large enterprise that may accompany other call recording or call tracking services.
  • Increase business logistics: Monitor and grade incoming and outbound calls. Verify information relayed and received to ensure proper communication. With screen capture enabled verification of data entered can be retrieved and monitored.
  • Centralized Data Storage: ASLogger enables a central office to monitor your entire transportation region by recording multiple locations and then centralizing all of your information to one server.
  • Auto Archive Data: Archive your data to maintain extended records for any issues that may arise. Our auto archiving feature allows you to store and back up an unlimited amount of data. Our systems are capable of storing up to 148,000 hours directly on the server, allowing you to access recordings from a few years back instantly
  • Record All Communication: ASLogger recorders can be implemented into a variety of systems. Providing a complete solution for recording phone, PC, and radio channels. Designed to fit into all major PBX manufactures and record on a variety of line types, your entire transportation communication network can be recorded and monitored.

For complete detail please visit ASLogger Product page

Operating System:

  • Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2003, Windows 2000