Call recording solution is highly demanded to reduce liability in the public sector. And the need of affordably, simple and secure solution address the communications challenges of various government agencies has, as a result, become increasingly important For this Ahmad Software Technology has developed ASLogger (Call Recording Solution)to meet recording needs enabling government agencies to streamline business processes and the delivery of public services. Working with federal retirement and military sectors, ASLogger can easily integrate a secure and reliable call recording solution with your environment.
- Record Phone and Radio Lines
- Monitor Calls Live and Capture PC Screen Activity
- On the spot add tagging, rating, and bookmarking
- Scoring and Grading Calls.
- Increase Sales and Improve Customer Satisfaction
- Respond effectively to constituents' inquiries
- Run Custom Reports and Improve operational efficiency.
- Protect non-public information and ensure security compliance
- Easy Retrieval of Call Recordings and Data for verification
- Auto Archive Recordings for Virtually Unlimited Storage
- Easy Retrieval of Call Recordings and Data
- Ensured secrecy of recorded data
Benefits of Call Recording SolutionPublic sector organization can have various benefits from ASLogger call recording and interaction management solutions:
- Effective communication: ASLogger provides innovative, reliable and affordable call recording and interaction management solutions that enable government entities to improve their communications management practices.
- Reduce liability: ASLogger's user interface is designed to reduce your overall training time to learn the ins-and-outs of call recording. When a client makes false claims you can quickly and easily supply portions of the recordings to the opposing party.
- Regulatory Compliance: Recorded calls are sometimes necessary to comply with regulatory compliance. Our system can be installed and setup to record all incoming and outgoing calls. Recordings can be encrypted providing a safe and secure handling of all recordings. Either Call recordings or PC screen captures.
- Activity Monitoring: Monitor government employee activity. Verify activity conducted over the phone is authorized and within your government policies, Live monitor your calls to ensure your employees are correctly stating information. And retrieve important calls quickly and easily with powerful search features.
- Highly affordable: ASLogger is a solution that is low in cost and high in service. This standards product focus reduces public expenditure waste by leveraging integrations with existing technology investments.