Supervisors, on average, spend 30% of the time developing reports for managements to provide information to develop an overall view on business trends. ASLogger reporting module allows a variety of reports that help cut this time down. Finding ways to reduce the amount of time a supervisor spends in obtaining and re-formatting this information is critical in shifting their focus to your customers. Reporting system generates custom reports based on user input. You can generate custom reports in tabular and graphical format.
- Generate monthly, weekly, daily, or hourly reports based on number of call, call duration, average call duration, summary
- Exports reports to Excel, Word, or PDF
- Email reports in any format
- Generate summary report for management
- ANI/ALI report
- Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2003, Windows 2000